New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


User access rules

Votes:

0

Your Vote:

Up

Down

Is there a way to allow a user to acknowledge alarms, but do nothing further? I.E they are a read only user, but can only acknowledge alarms?

alarms read-only users

Created on Apr 15, 2012 9:15:49 PM by  silver565 (51) 1 1



2 Replies

Votes:

0

Your Vote:

Up

Down

Within the individual user's account settings, when selecting a user access level and setting the same to "Read only," you should have the option "Allow Acknowledge Alarms -> Allow / Deny." Set this to "Allow" and the respective user will be able to acknolwedge alarms even though only a read-only user.

This feature has been available since version 9.1.6.1962/1963. If you are using an earlier version, please update to the latest release.

Created on Apr 16, 2012 1:59:51 PM by  Patrick Hutter [Paessler Support] (7,164) 3 3

Last change on Apr 16, 2012 2:01:41 PM by  Patrick Hutter [Paessler Support] (7,164) 3 3



Votes:

0

Your Vote:

Up

Down

Thanks! that worked perfectly :)

Created on Apr 16, 2012 7:10:45 PM by  silver565 (51) 1 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.