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Permanently show sunburst view

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When I show the sunburst view for all my devices, it automatically disappears and returns to the tree view when the auto-refresh timer reaches zero.

Is it possible to have the sunburst view permanently displaying?

prtg refresh sunburst

Created on Apr 16, 2012 3:37:26 PM by  jamesthurley (0) 1



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Is this by any chance a Read-Only user?

Created on Apr 17, 2012 9:01:54 AM by  Torsten Lindner [Paessler Support]



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Hello,

we can't reproduce this in the moment. Which version of PRTG do you have running? And which browser are you using?

best regards.

Created on Apr 16, 2012 6:39:34 PM by  Torsten Lindner [Paessler Support]



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We're running PRTG version 9.2.1.2280, and I've checked it on Google Chrome 18.0.1025.162 and Firefox 5.0. I've tried it on two computers and had the same issue.

Created on Apr 17, 2012 8:48:05 AM by  jamesthurley (0) 1



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Is this by any chance a Read-Only user?

Created on Apr 17, 2012 9:01:54 AM by  Torsten Lindner [Paessler Support]



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Yes it is! Hopefully that's the issue. I'll test it with a normal user later today and report back.

Created on Apr 17, 2012 9:10:37 AM by  jamesthurley (0) 1



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Yep, the sunburst view stays there with a normal user. Thanks for your help.

Created on Apr 17, 2012 10:13:00 AM by  jamesthurley (0) 1



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