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Getting an error when returning XML from custom sensor

Votes:

0

Custom EXEXML sensor written, getting the following error: "Error reading response: missing /prtg"

But the output of running the exe at the command line is the following

<prtg>
    <result>
        <channel>Data Engine 1</channel>
            <Value>0</Value>
    </result>
    <result>
        <channel>Client Status</channel>
            <Value>0</Value>
    </result>
    <result>
        <channel>Document Generation</channel>
            <Value>0</Value>
    </result>
    <result>
        <channel>Importer Engine</channel>
            <Value>0</Value>
    </result>
    <result>
        <channel>Data Engine 2</channel>
            <Value>0</Value>
    </result>
    <result>
        <channel>Data Engine 3</channel>
            <Value>1</Value>
    </result>
</prtg>

any help is appreciated. Thx.

advanced custom-sensor xml

Created on Apr 23, 2012 4:30:45 PM



7 Replies

Votes:

0

Hello,

can you please enable the option in the sensor so that it writes its last result into a logfile on disk? Then please check this one (it's stored in the "Logs (System)"-folder in PRTGs data directory).

best regards.

Created on Apr 23, 2012 5:03:58 PM by Torsten Lindner [Paessler Support]



Votes:

0

Thanks, Looking at the logs helped me troubleshoot the issue myself. Maybe do that first next time? Ha.

Created on Apr 24, 2012 1:16:29 PM



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0

I'm receiving the very same error-message. For testing purposes I've written a c# program that outputs the same XML. In the Settings-tab of the sensor I've selected "Write EXE result to disk", but no logfile appears in the Logs (System) folder. As far as I can check the necessary security settings are set on the folder(s).

Created on May 4, 2012 10:13:12 AM



Votes:

0

I'm encountering the very same error with a self-written EXEXML sensor. Basically it's a test-app that writes out the XML to the console, just like SQLspXML.exe.

A sensor calling the SQLSpXML.exe does work (gives an error where I expect it to give one, gives result where i expect the result).

Moreover, when I create a batchfile in the EXEXML folder which launches the SQLspXML.exe with the arguments from above sensor I get the same error: "Error reading response: missing /prtg".

Second problem is that I don't seem to get the logfile in the Log (System) folder in ProgramData after selecting "Write EXE result to disk"

My Question: what's so specific about the accompanied SQLspXML.exe that I overlook?

Created on May 4, 2012 10:52:53 AM



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0

Hi,
what are the outputs of the batch file and also of the C# program when run in a console?
Can you please post the outputs?
Best reagrds

Created on May 4, 2012 11:15:39 AM by Konstantin Wolff [Paessler Support]



Votes:

0

Hi

And what is the solution? I have the same problems.

Best regards

Created on Jan 16, 2013 12:21:53 AM



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0

@MarkusS: May you please post the commandline output of the script/EXE file?

Created on Jan 16, 2013 7:18:19 AM by Konstantin Wolff [Paessler Support]




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