What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

"No available interfaces on this device" on Dell PE R710



We have a clean PRTG install with a remote probe on a Dell PowerEdge R710, which has OpenManage installed and has the SNMP service up and running. First thing we tried is adding the SNMP Dell Hardware sensor, but we get the "No available interfaces on this device (code: PE049)" error.

The SNMP tester returns a whole lot of sensors/channels when doing a lookup on localhost / public, but PRTG itself somehow cannot add the SNMP sensor. Adding a generic SNMP sensor such as "SNMP System Update" one does work.

dell openmanage snmp

Created on Apr 24, 2012 2:37:06 PM

1 Reply




can you please send us the Result-log from the SNMP Tester (when scanning "available interfaces") via email to [email protected] please?

best regards.

Created on Apr 24, 2012 3:43:05 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.