What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Custom Sensor Dell Service Tag



Hi Guys I'm testing this great software. I need some help with custom sensors. I've created a custom sensor EXE/Script. And pointed it at the batch file i've made to get dell service tag. This works well but it shows me the service tag of the local probe machine. I'm interested in my remote servers with no probe installed. Is this possible? Thanks


custom-sensor dell-service-tag exe-scipt

Created on Apr 25, 2012 11:31:25 AM

2 Replies



we are not doing this internally but you may want to have a look at this article where a script is introduced which does exactly what you want. It might be necessary to adjust some output of the script but basically it should work. Best regards

Created on Apr 25, 2012 12:16:56 PM by  Konstantin Wolff [Paessler Support]



Hi again,
another solution could be using the WMI Tester and build your own WMI query within a WMI Custom Sensor. I just played around a bit and the following query should at least give you the right direction:

Select SerialNumber from Win32_BIOS WHERE Manufacturer = "Dell Inc."

Best regards

Created on Apr 25, 2012 12:33:53 PM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.