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PRTG 7 can discovery all virtual servers (Ubuntu, VMI...) in ESX server, but I can not monitor with

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I am trying monitoring my virtual servers (Ubuntu, VMI,..) in a ESX server. I added a Device (ESX server) with user name, password in "Inherit Credentials for Windows Systems", and "Inherit Credentials for VMware Servers "; and then let it auto-discoveries. It found all virtual servers in ESX server. However, all servers were alerted with error "Not found".

In virtual server, I configured snmp and set user name, password for monitor. I tested that when I added these virtual servers as a Device with IP (domain name), it worked, but these servers in ESX have been being still "Not found".

How should I do? Help me!

Thanks and best regards, THT

esxi not-found prtg sensor snmp

Created on May 9, 2012 2:28:26 AM by  hieutrung06 (0) 1



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Hi,
I'm afraid ESX(i) 5 support was only added in PRTG 9.2. Any version before will show the "Not found" error you are mentioning. Please see the release notes for details.
Best regards

Created on May 10, 2012 7:42:09 AM by  Konstantin Wolff [Paessler Support]



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Hi,
what ESX Version are you using? Any chance it is ESX 5?
Best regards

Created on May 9, 2012 9:01:40 AM by  Konstantin Wolff [Paessler Support]



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Hi Konstantin, I am using ESX 5, and I configured snmp on ESX server by VMWare VSphere CLI. Before I configured snmp on ESX server, PRTG had not discovered any virtual server. Although then PRTG now discovers my virtual servers, but alerts "Not found". How can I troubles shoot?

Thank you

Created on May 9, 2012 9:20:58 AM by  hieutrung06 (0) 1



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You mentioned using PRTG 7 at the moment, is that correct?

Created on May 9, 2012 10:41:24 AM by  Konstantin Wolff [Paessler Support]



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Yes, I am using PRTG 7

Created on May 10, 2012 1:09:36 AM by  hieutrung06 (0) 1



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Hi,
I'm afraid ESX(i) 5 support was only added in PRTG 9.2. Any version before will show the "Not found" error you are mentioning. Please see the release notes for details.
Best regards

Created on May 10, 2012 7:42:09 AM by  Konstantin Wolff [Paessler Support]



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Hi Konstantin, Thank you very much for your answers. So, I must buy a newest version. Thanks and best regards

Created on May 10, 2012 8:16:18 AM by  hieutrung06 (0) 1



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Hi,
yes, you will have at least prolong your maintenance. You can check the same by logging in to your customer area . If you have any questions regarding the purchasing process please don't hestiate contacting my colleagues at [email protected].
Best regards

Created on May 10, 2012 8:20:43 AM by  Konstantin Wolff [Paessler Support]



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