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Enterprise Console crashes

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When windows is shutdown, Enterprise Monitor crashes with Access Violation, this happens on many PCs and systems.

It is impossible to shutdown a PC nicely, without first closing PRTG.

If it is a proper windows application, it should obey the rules of Windows and close in a proper fashion when the host OS shuts down.

access-violation crash enterprise-console

Created on May 22, 2012 9:49:00 AM



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Hello,

we cannot reproduce this issue here with PRTG 12 and a Windows 7 test machine on which the Enterprise Console is installed. Which exact version of PRTG is installed? And which Windows versions are involved? Can you maybe send a screenshot of the Access Violation via email to [email protected]?

best regards.

Created on May 22, 2012 2:39:57 PM by Torsten Lindner [Paessler Support]




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