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How can I monitor a Windows service on Windows 2000?



When trying to monitor a Windows 2000 system, PRTG shows the error message

Unknown Error in: "Win32_Process"

What can I do?

error prtg sensor service wmi wmi-service

Created on May 29, 2012 2:11:46 PM by  Daniel Zobel [Product Manager]

1 Reply

Accepted Answer



This article applies to PRTG Network Monitor 12 or later

Monitor Services on Windows 2000

Since PRTG 7 we do not offically support Windows 2000 systems any more. However, the following workaround might enable you to still monitor services on your Windows 2000 server machines.

Create a WMI Custom Sensor, using the following query:

Select ProcessID from Win32_Service WHERE Name="NAME"

Replace NAME by the name of the service, as shown in WMI Tester.

You can use our free WMI Tester to further refine this query in order get more detailed results.

Created on May 29, 2012 2:21:34 PM by  Daniel Zobel [Product Manager]

Last change on May 29, 2012 2:22:04 PM by  Daniel Zobel [Product Manager]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.