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Monitor GoDaddy Linux Server

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I am new to PRTG, so forgive me if this is a stupid question.

I have PRTG setup on an IP space at work that does not get out to the internet and for monitoring servers on the same space, it works fine.

A web server we use is hosted by GoDaddy and therefore is on a completely separate subnet. I want to manage that server. I opened the firewall on the GoDaddy server to accept all traffic from the PRTG server and gave PRTG a proxy server that we use so it can get out to the internet but it still fails to work. Any advice?

Thank you!

linux monitoring remote remote-probe-service

Created on Jun 1, 2012 4:51:17 PM by  bmcgree1 (0) 1



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Hello,

is the proxy also entered in the settings in PRTG for the parent device entered: http://www.paessler.com/manuals/prtg/device_settings.htm

best regards.

Created on Jun 4, 2012 2:28:34 PM by  Torsten Lindner [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.