I am new to PRTG, so forgive me if this is a stupid question.
I have PRTG setup on an IP space at work that does not get out to the internet and for monitoring servers on the same space, it works fine.
A web server we use is hosted by GoDaddy and therefore is on a completely separate subnet. I want to manage that server. I opened the firewall on the GoDaddy server to accept all traffic from the PRTG server and gave PRTG a proxy server that we use so it can get out to the internet but it still fails to work. Any advice?