What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Monitor GoDaddy Linux Server



I am new to PRTG, so forgive me if this is a stupid question.

I have PRTG setup on an IP space at work that does not get out to the internet and for monitoring servers on the same space, it works fine.

A web server we use is hosted by GoDaddy and therefore is on a completely separate subnet. I want to manage that server. I opened the firewall on the GoDaddy server to accept all traffic from the PRTG server and gave PRTG a proxy server that we use so it can get out to the internet but it still fails to work. Any advice?

Thank you!

linux monitoring remote remote-probe-service

Created on Jun 1, 2012 4:51:17 PM

1 Reply




is the proxy also entered in the settings in PRTG for the parent device entered: https://www.paessler.com/manuals/prtg/device_settings.htm

best regards.

Created on Jun 4, 2012 2:28:34 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.