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PRTG Application Crashes after upgrade to version 12

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After upgrading PRTG from version 9.2 to 12.2, our PRTG application no longer works. The server core log shows this repeating error:

DataSync 2: Access violation at address 0041252D in module 'PRTG Server.exe'. Write of address 00000000 (State=13)(NodeID: 7323)

I recalculated the cache data, which fixed it for about a day, but the problem has recurred. How do fix this problem? Should I restore my server back to version 9.2?

access-violation crash upgrade

Created on Jun 3, 2012 12:48:07 PM



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Please forward us an email to [email protected] referring to this knowledge base post.

Created on Jun 4, 2012 11:21:56 AM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




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