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Upgrading from v9 to v12



The upgrade notes has the following statement: "WMI Service" Sensors Might Not Work

If you're currently using the WMI Service Sensor to monitor machines running on Windows 2008 R2, those sensors might not work any more after updating to version 12. They might show the following error message: Class(es) not found: "Win32_PerfRawData_PerfProc_Process"

Customers reported this error only when monitoring systems running on Windows 2008 R2. We're currently working on a fix for this.

Is this still an issue or has it been fixed?

prtg12 prtg9 upgrade-sucess

Created on Jun 3, 2012 10:35:20 PM

3 Replies



This is still an issue and we're still working on it.

Created on Jun 4, 2012 6:46:05 AM by  Johannes Herrmann [Paessler Support] (1,360) 2 2



Is still an issue or is a bug fix available in the meanwhile? The latest release notes are no explicitly saying this is solved.

Many thanks in advance for clarification.

Created on Jul 9, 2012 9:14:24 AM



The issue with the WMI Service Sensor is fixed since

Created on Jul 9, 2012 1:21:53 PM by  Torsten Lindner [Paessler Support]

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