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POP3 Round Trip Sensor is red all the time



Dear support,

I have a POP3 roundtrip sensor and it's red all the time. It shows the error: Checking for Messages: Maximum Trip Time exceeded (giving up)

I set the Maximum Trip Time (sec) to 600, 800, and the sensor continues red with same error. I did the test manually, and there is no delay when delivery and receipt of e-mails.

Could you please help me?

Kind regards and thanks,

Natasha Cunha.

pop3 prtg12 roundtrip

Created on Jun 22, 2012 2:16:56 PM

3 Replies



What is the Maximum Trip Time (sec) setting, within the sensor's settings, defined as?

Created on Jun 25, 2012 11:47:21 AM by  Patrick Hutter [Paessler Support] (7,225) 3 3



Now it is defined as 600 sec.

Created on Jun 25, 2012 1:33:04 PM



Please send us an email to [email protected], including a screenshot of the sensor page, as well as a screenshot of the sensor's settings. Please refer to this thread for reference.

Created on Jun 25, 2012 1:44:42 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.