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POP3 Round Trip Sensor is red all the time

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Dear support,

I have a POP3 roundtrip sensor and it's red all the time. It shows the error: Checking for Messages: Maximum Trip Time exceeded (giving up)

I set the Maximum Trip Time (sec) to 600, 800, and the sensor continues red with same error. I did the test manually, and there is no delay when delivery and receipt of e-mails.

Could you please help me?

Kind regards and thanks,

Natasha Cunha.

pop3 prtg12 roundtrip

Created on Jun 22, 2012 2:16:56 PM



3 Replies

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What is the Maximum Trip Time (sec) setting, within the sensor's settings, defined as?

Created on Jun 25, 2012 11:47:21 AM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



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Now it is defined as 600 sec.

Created on Jun 25, 2012 1:33:04 PM



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Please send us an email to [email protected], including a screenshot of the sensor page, as well as a screenshot of the sensor's settings. Please refer to this thread for reference.

Created on Jun 25, 2012 1:44:42 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




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