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PRTG Enterprise Console installation error




After installed PRTG Enterprise Console, I got the error message "the machine is already running a server installation of PRTG Network Monitor. Please update the server installation"

But actually there's no any PRTG Server installed in the machine now. (had installed free PRTG then uninstalled already). The Enterprise Console works fine before.

(Current version: v12.2.2.2157)

What should I do?

enterprise-console installation prtg

Created on Jun 30, 2012 3:51:41 AM

1 Reply




please check if you didn't get the "PRTG Remote Probe" Installer by accident, then this message could come.

best regards.

Created on Jul 2, 2012 2:00:02 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.