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RDP error 10060 connection timed out socket error




I have a physical host with 5 virtual servers on it. My probe is on one of the virstual servers.

2 of them work perfectly but 3 of them give the following error for the RDP sensor (all 5 have the RDP sensor):

Connection timed out Socket Error # 10060 Connection timed out. (socket error # 10060)

One of them is our DC (which has the remote probe) and he also gives the following error for his DNS sensor:

Connection reset by peer Socket Error # 10054 Connection reset by peer. (socket error # 10054)

All the other sensors (disk space, memory CPU, services , etc) work fine.

Kind regards,

dns prtg9 rdp socket-error-#10060

Created on Jul 5, 2012 11:47:57 AM

Last change on Oct 30, 2018 9:57:42 AM by  Luciano Lingnau [Paessler]

3 Replies




this seems to be a firewall or something similar blocking the connections. As the error #10060 means that the target did not even respond to the connection attempt, and on #10054 the connection was deliberately dropped by the target.

best regards.

Created on Jul 5, 2012 2:32:27 PM by  Torsten Lindner [Paessler Support]



1 virtual server and 1 physical server that won't show the RDP.

For the others i change to IP to the hostname or the hostname to the IP and that did the trick.

Created on Jul 6, 2012 10:39:58 AM



I know this is an old post, but it was one of the first posts to pop up in a google search of the socket error I was getting. Posting here may help others.

Mine wasn't a firewall issue as my client firewalls are disabled for domain and private networks. I did, however, get to thinking that it was a DNS issue because the 2 machines I had this error on were either newly added replacements so with same hostnames and the DHCP server gave out a new IP address that wasn't updated in DNS AND/OR a new networking hardware was installed and the same thing would happen with DHCP. I compared the IP address in the DNS entry for those hostnames to the DHCP table and I was right. The IPs were different. I updated DNS records and the sensors almost immediately went green (UP).

I prefer to use hostnames instead of IPs, but this would be a good example of why PRTG is better off using IP addresses rather than hostnames. There's my 2¢ mark on the world!

Created on Aug 19, 2020 8:07:40 PM

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