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# Where do I find the Dell PowerVault Modular Disk Storage Manager for use with my MDi SAN?

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I would like to use one of the Dell PowerVault MDi sensors. They all need the Modular Disk Storage Manager installed on the machine that is running the PRTG probe.

Where do I find that piece of software?

Created on Jul 11, 2012 2:49:32 PM by

Last change on May 6, 2019 11:19:33 AM by

# Find and Install the "Modular Disk Storage Manager"

For the Dell PowerVault MDi Logical Disk sensor or the Dell PowerVault MDi Physical Disk sensor to receive performance values from your device, install the Dell PowerVault Modular Disk Storage Manager software on the system that is running your PRTG probe (on every node if you are running a PRTG cluster).

You will find this software on the resource CD that came with your device. Dell also offers resource CDs for download.

### Example for MD3000i

For example, for the PowerVault MD3000i, find the resource CD file at http://www.dell.com/support/home/us/en/04/products/?app=drivers

On the CD that the ISO file contains, navigate to the WINDOWS\APP directory and execute the file SMIA-WS32-03.35.36.58.EXE.

Note: Exact file names and/or paths might have changed since creating this article.

During setup process,

• select the option to install a Management Station and
• set the recommended option called Automatically Start Monitor to automatically start the management software after a computer restart.

After installation you can create your Dell PowerVault MDi sensor in PRTG.

### Other MDxxxxx Devices

For other resource CDs, refer to http://support.dell.com/ to obtain current software.

Created on Jul 11, 2012 3:03:04 PM by

Last change on Jul 25, 2019 8:55:09 AM by

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Hi, good instructions - but where do I find the Dell PowerVault MDi Sensor?

Thanks

Created on Jul 15, 2012 2:51:50 PM by Zakkieboy (0) 1

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hallo,

This article applies to PRTG Network Monitor 12.3 or later (not available yet!)

The sensor is not yet included, but Daniel already wrote the KB article in advance to have it available once the sensor is included in the release.

In the canary build of PRTG it should be available sooner, but that build should only be used for testing purposes!

https://www.paessler.com/blog/2012/04/25/news/prtg-12-introduces-continuous-rollout

Created on Jul 16, 2012 10:06:46 AM by

Last change on Jul 23, 2012 10:13:00 AM by

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hello, we install the DELL PowerVailt Modular Disk Storage Manager on our PRTG Server (W2k12) and PRTG always says: PE229. We have also a local probe on a remote site, there it works perfect. Could you help ? THX in advanced

Created on May 31, 2016 12:49:37 PM by

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Hello Sascha,

What PRTG version is used? Which exact version of the MD Storage Manager are you currently running?

Created on Jun 2, 2016 1:29:41 PM by

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Hi Jochen, we use PRTG 16.2.34.3242 and MDSM 11.25.0G06.0014 We found that Dell switch from an .exe Version of the MDSM to a java version. Maybe this is the issue.

BR

Sascha

Created on Jul 6, 2016 7:19:49 AM by

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Hi Sascha,
please try to run the following command on the machine the parent probe of the sensor is running on:

"<path\to\smcli.exe>" <host> -c "<smcli command>" -quick -S -e


What results do you get?

Created on Jul 7, 2016 12:32:36 PM by

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I've installed Dell MDSM 11.25.0G06.0016 with PRTG 16.1.21.1924+ and this does not work for me either.

Please explain what the above smcli does and what goes in place of "<smcli command>" if you'd like me to try it.

I can say that running "smccli 10.50.0.20 -c "show storageArray profile;" provides the expected output.'

The array is an MD3220.

Thanks!

Created on Aug 19, 2016 7:26:49 PM by MarkWolfe (0)

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@ MarkWolfe: What version of the MDSM do you have installed? The 64 bit or the 32 bit version?
Best regards

Created on Aug 24, 2016 1:36:11 PM by

Last change on Aug 24, 2016 1:36:56 PM by

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64 bit.

Created on Aug 24, 2016 3:55:30 PM by MarkWolfe (0)

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@MarkWolfe: There is the issue then. In the PRTG Version you have installed the sensor only checks for the 32 bit version. So you either can update to the most recent version of PRTG, install the 32 bit version of MDM or you can create the following Key in your registry:

HKLM\SOFTWARE\storage\SMclient\Path


and move over the contents of the according 64 bit path. Then the sensor should work as well.

Created on Aug 26, 2016 1:36:22 PM by

#### 0

hallo,

This article applies to PRTG Network Monitor 12.3 or later (not available yet!)

The sensor is not yet included, but Daniel already wrote the KB article in advance to have it available once the sensor is included in the release.

In the canary build of PRTG it should be available sooner, but that build should only be used for testing purposes!