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Where do I find the Dell PowerVault Modular Disk Storage Manager for use with my MDi SAN?

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I would like to use one of the Dell PowerVault MDi sensors. They all need the Modular Disk Storage Manager installed on the machine that is running the PRTG probe.

Where do I find that piece of software?

dell help mdi prtg san software storage

Created on Jul 11, 2012 2:49:32 PM by  Daniel Zobel [Paessler Support]

Last change on Dec 1, 2014 10:26:10 AM by  Gerald Schoch [Paessler Support]



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This article applies to PRTG Network Monitor 12.3 or later

Find and Install "Modular Disk Storage Manager"

In order for the Dell PowerVault MDi Logical Disk Sensor or the Dell PowerVault MDi Physical Disk Sensor to receive performance values from your device, please install the Dell PowerVault Modular Disk Storage Manager software on the system running your PRTG probe (on every node, if you're running a PRTG cluster).

You'll find this software on the resource CD that came with your device. Dell also offers resource CDs for download.

Example for MD3000i

In case of the PowerVault MD3000i, please find the resource CD file at http://www.dell.com/support/home/us/en/04/products/?app=drivers

On the CD contained in the ISO file, please navigate to the WINDOWS\APP directory and execute the file SMIA-WS32-03.35.36.58.EXE.

Note: Exact filenames and/or paths might have changed since creation of this article.


During setup process, please

  • select the option to install a Management Station, and
  • set the recommended option called Automatically Start Monitor to automatically start the management software after a computer reboot.

After installation you can create your Dell PowerVault MDi sensor in PRTG.

Other MDxxxxx Devices

For other resource CDs, please refer to http://support.dell.com/ in order to obtain current software.

Created on Jul 11, 2012 3:03:04 PM by  Daniel Zobel [Paessler Support]

Last change on Jul 18, 2017 4:09:30 PM by  Gerald Schoch [Paessler Support]



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Hi, good instructions - but where do I find the Dell PowerVault MDi Sensor?

Thanks

Created on Jul 15, 2012 2:51:50 PM by  Zakkieboy (0) 1



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hallo,

This article applies to PRTG Network Monitor 12.3 or later (not available yet!)

The sensor is not yet included, but Daniel already wrote the KB article in advance to have it available once the sensor is included in the release.

In the canary build of PRTG it should be available sooner, but that build should only be used for testing purposes!

read about the release channels here

http://www.paessler.com/blog/2012/04/25/news/prtg-12-introduces-continuous-rollout

Created on Jul 16, 2012 10:06:46 AM by  Aurelio Lombardi [Paessler Support]

Last change on Jul 23, 2012 10:13:00 AM by  Daniel Zobel [Paessler Support]



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hello, we install the DELL PowerVailt Modular Disk Storage Manager on our PRTG Server (W2k12) and PRTG always says: PE229. We have also a local probe on a remote site, there it works perfect. Could you help ? THX in advanced

Created on May 31, 2016 12:49:37 PM by  Sascha Bühler (0)



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Hello Sascha,

What PRTG version is used? Which exact version of the MD Storage Manager are you currently running?

Created on Jun 2, 2016 1:29:41 PM by  Jochen Greger [Paessler Support]



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Hi Jochen, we use PRTG 16.2.34.3242 and MDSM 11.25.0G06.0014 We found that Dell switch from an .exe Version of the MDSM to a java version. Maybe this is the issue.

BR

Sascha

Created on Jul 6, 2016 7:19:49 AM by  Sascha Bühler (0)



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Hi Sascha,
please try to run the following command on the machine the parent probe of the sensor is running on:

"<path\to\smcli.exe>" <host> -c "<smcli command>" -quick -S -e

What results do you get?

Created on Jul 7, 2016 12:32:36 PM by  Konstantin Wolff [Paessler Support]



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I've installed Dell MDSM 11.25.0G06.0016 with PRTG 16.1.21.1924+ and this does not work for me either.

Please explain what the above smcli does and what goes in place of "<smcli command>" if you'd like me to try it.

I can say that running "smccli 10.50.0.20 -c "show storageArray profile;" provides the expected output.'

The array is an MD3220.

Thanks!

Created on Aug 19, 2016 7:26:49 PM by  MarkWolfe (0)



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@ MarkWolfe: What version of the MDSM do you have installed? The 64 bit or the 32 bit version?
Best regards

Created on Aug 24, 2016 1:36:11 PM by  Konstantin Wolff [Paessler Support]

Last change on Aug 24, 2016 1:36:56 PM by  Konstantin Wolff [Paessler Support]



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64 bit.

Created on Aug 24, 2016 3:55:30 PM by  MarkWolfe (0)



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@MarkWolfe: There is the issue then. In the PRTG Version you have installed the sensor only checks for the 32 bit version. So you either can update to the most recent version of PRTG, install the 32 bit version of MDM or you can create the following Key in your registry:

HKLM\SOFTWARE\storage\SMclient\Path

and move over the contents of the according 64 bit path. Then the sensor should work as well.

Created on Aug 26, 2016 1:36:22 PM by  Konstantin Wolff [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.