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May i can Update from PRTG 6 to PRTG 12

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for this , i want to updated to PRTG 12,but i dont want clean all data for it , backup the prtg 6 data, then into the prtg 12 , please someone can help me how to do it ?

thanks

prtg-12 prtg-6 update-prtg-6

Created on Jul 16, 2012 2:42:04 AM



1 Reply

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Hallo,

direct updating from version 6 to version 12 is not supported, sorry.

Please start with a clean configuration on PRTG 12.

You can still have your version 6 running parallel to your PRTG 12 installation for as long as you want to.(should be to seperate PCs)

Created on Jul 16, 2012 9:48:36 AM by Aurelio Lombardi [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.