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PRTG Network Monitor

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Not connected (Unauthorized)



Hello! I have just installed PRTG Monitor, it's still in tests, and I have this error on Enterprise Console! I can acces the server via web browser with it's IP without problems. What does the error mean? How does it affect it's function? Thank you!

not-connected prtg unauthorized

Created on Jul 16, 2012 7:20:59 AM

2 Replies



Hello, this message means that you have not set to correct credentials for your PRTG server. Just doubleclick the server item in the Enterprise Console and you will get the Server Option dialog.

Best Regards

Created on Jul 16, 2012 7:38:37 AM by  Thomas Wormser [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.