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How to send a txt message to a cell phone when a sensor is down

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I would like to send a short txt message when a sensor is down ( example - machine name or device , Description of device ) to a cell phone there will be multiple cell phones that will receive txt message with different providers. I have setup a test account on the version of prtg we are using and am able to send a txt message to my phone but there is way to much data that is being sent to it would it be easier to create a batch or VBS script than to create every user with there cell number attached

cell-phone txt-message web-page

Created on Jul 16, 2012 1:44:23 PM



5 Replies

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Hello,

have you tried changing the notification (its content) itself? https://www.paessler.com/manuals/prtg/notifications_settings.htm

best regards.

Created on Jul 16, 2012 2:10:30 PM by Torsten Lindner [Paessler Support]



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Yes I tried just name , location , date/time but when I got the txt message it had more than what was needed and never told me the machine name that was down it mainly was just code I am not sure what code this program is written in I wander if i use HTML instead of text if that will work.

Created on Jul 16, 2012 2:16:47 PM



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If you are using emails then to the phone, using the plain text is surely a good idea.

Created on Jul 16, 2012 3:12:19 PM by Torsten Lindner [Paessler Support]



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Here is what I have for html to notify me of a downed system this is all I want to be able to see in a txt message, just to be notified when it goes down and then when it is back up.

<!-- HTML Template per Notification BEGIN --> <div class="head"> <b>%device</b>: %name %status %down (%message) </div> <div class="head"> <b>%device</b>: %name %status %up (%message) </div>

<!-- HTML Template per Notification END -->

Created on Jul 16, 2012 3:46:40 PM



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I found out what the issue is when a alert is sent to either email or txt message you receive these headers and footers in the email

This email was sent to [email protected] at 7/16/2012 1:42:39 PM. Access the web interface for "PRTG Network Monitor (XXX-XXX-XX)" at http://XXX.XXX.XXX.XXX/

PRTG Network Monitor V7.2.3.4992 © 1996-2009 Paessler AG (www.paessler.com)

This is fine being sent to a email address but when being sent to a cell phone via txt message I really don't need this additional information being sent to a cell phone, all I need is this can this be another field that sends only that information

server name or device, time when device went down,

Created on Jul 16, 2012 7:00:25 PM




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