What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Probe disconnected after installing new certificate

Votes:

0

Hello,

My old certificate expired so I created a new one.

Now 2 of my probes (9 in total) have disconnected.

I restarted the Core and the Probe services. I restarted the probes.

The 2 have the same problem: Probe Healt status is down and the Message reads probe disconnected.

Everything was working fine before I changed the certificate.

Any ideas ?

Kind Regards, Wim

certificate disconnected prtg12

Created on Jul 31, 2012 2:55:50 PM



1 Reply

Votes:

0

Dear Wim,

can you please send us the PRTG System Logs from these two probes to us?

best regards.

Created on Aug 1, 2012 12:53:07 PM by Torsten Lindner [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.