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PRTG Network Monitor

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Hello, we recently had the need to change our PRTG Core Server. The problem was that we installed a trial version, because we could not stop our monitoring. Now we solve the problem, I need the server where is the Trial version has a registry key. When I insert the key, I get the invalid key message. What is mentoring? Not in any way I can stop my monitoring to reinstall another version. I thought by having licensed the product key, we would have problems.

Thank you.

configuration- installation prtg12

Created on Aug 2, 2012 12:17:05 PM

1 Reply



Commercial keys will not work with the freeware / trial installation. You need to install the commercial installer for the software to accept your commercial license key.

Created on Aug 2, 2012 12:19:35 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.