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Map Details Hangs in after upgrade

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I just upgraded to version 12.3.2.2681 and now it hangs on processing when I try to open the map designer in the web based app.

core-server-hangs map processing

Created on Aug 17, 2012 7:04:20 PM by  Kevin Ryan (0) 1



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Hello,

can you please run the following request against you PRTG, and then send us the resulting json-file via email to [email protected]:

http(s):<yourPRTG>/api/tree.json

best regards.

Created on Aug 21, 2012 12:04:45 PM by  Torsten Lindner [Paessler Support]



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