What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Can not enter trial licence key



I try to enter trial licence key in PRTG Server Administrator, but i cant write anything the places where i suppose to insert are gray and not editable. any suggestions?

prtg prtg12 setup

Created on Sep 5, 2012 12:29:37 PM

1 Reply

Accepted Answer



the PRTG Trial version is valid for 100 days and after that no further trial license key can be applied, so I assume your trial installation is older than 100 days. I'm afraid this value cannot be changed as it is hard coded.
Best regards

Created on Sep 5, 2012 1:35:34 PM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.