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Customer NetFlow v9 Channel not working



For some reason, my PRTG is not classifying certain traffic into the channel defined. As a result, they are in the default "Other" Channel. For testing, I created a NetFlow v9 Customer sensor,with only one channel:

#70 VoIP_Down

When debugging the stream data log, I can see the flow information such as:

7/09/2012 9:51:06 PM,7/09/2012 11:50:47 AM,7/09/2012 11:50:47 AM,0,17,,123,00-00-00-00-00-00,,123,00-00-00-00-00-00,76,0,0,,40,31,0,0,24,0,,0,0
7/09/2012 9:51:06 PM,7/09/2012 11:50:47 AM,7/09/2012 11:50:47 AM,0,17,,123,00-00-00-00-00-00,,123,00-00-00-00-00-00,76,0,16,,31,40,0,0,0,24,,0,0

However the channel "VoIP_Down" doesn't show up in the graph or the channel list. My PRTG version is PRTG Network Monitor

I also tried channel with "DestinationIP[172.28.11.*]" and still falls into "Other" Can someone help to see why?

cisco-router netflow-v9 prtg9

Created on Sep 7, 2012 12:15:28 PM

Last change on Sep 7, 2012 2:54:05 PM by  Torsten Lindner [Paessler Support]

1 Reply




is this an extract from the Stream Log File for only the Other-Channel or for all Flow-Data?

best regards.

Created on Sep 7, 2012 2:57:02 PM by  Torsten Lindner [Paessler Support]

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