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Don't Start PRTG Service

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Don't start PRTG service , I have got error message from server admin tool

Error Message: Sorry, could not start PRTG Core Server(Web Server) Could not start webserver for http: ip:port : Wrong DataTree version. Needed: 7 - found:

Thx

prtg12 snmp wmi

Created on Sep 25, 2012 3:00:46 AM by Toby Yung (0) ●1



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Could you please forward us your system log files for analysis? You can find the same under

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System) Vista/2008: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)

please send it to [email protected]

please add the error information in the ticket or mention the KB article.

Created on Sep 25, 2012 7:57:10 AM by Aurelio Lombardi [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.