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Public Map Issues



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In the last few revisions of PRTG, my public maps no longer load. The browser sits at "loading ... (0S)" and the map never appears. This is happening on 2 installations based out of alternate datacenters, one of which is a fresh install. Ive tried it in 3 different browsers as well. The maps work perfectly well when logged in, but public they do not. The public option is set.

error maps public

Created on Oct 24, 2012 11:53:01 PM by  Joe Robbins (0) 1

1 Reply



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We have rewritten the maps loader for public maps so it does not show a blank page upon refresh (released July 29th 2012 - Version

If you have a publicly accessible URL of a map that doesn't work anymore please send the URL using email to [email protected] (mention "Case PAE264040" in the topic).

Or use the filename


instead of


for your public maps which will use the old refresh mechanism.

Created on Oct 25, 2012 8:25:50 AM by  Dirk Paessler [Founder Paessler AG] (10,900) 3 4

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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.