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PRTG Network Monitor

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License Key area greyed out.



Unable to install Licence key due to the the key area being greyed out.

it was previously setup using 30 day trial.

what do you recon

key license prtg

Created on Oct 25, 2012 4:24:52 AM

1 Reply



please log in to our Customer Portal and download the latest commercial installer. Now run the same on the machine where PRTG is installed and you will be able to provide the license details.
Please note that all your data will be kept during this process.
Best regards

Created on Oct 25, 2012 5:47:47 AM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.