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Error during working in PRTG

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After the update to the most recent version of PRTG iam getting this error:

Connection with PRTG Server has been lost.

URL:/api/public/testlogin.htm failedtwice(PE1114,timeout,timeout)

Iv tryed to find out what is going on in the logs of PRTG but this does not show why this error is here.

Hope u can help me out.

Kind Regards,

Shara

error message prtg

Created on Nov 1, 2012 1:39:09 PM by  Shara (0) 1



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Hello,

where are you seeing this error?

Created on Nov 1, 2012 2:13:44 PM by  Aurelio Lombardi [Paessler Support]



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in the main device screen of prtg web

Created on Nov 1, 2012 2:49:03 PM by  Shara (0) 1



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Hello,

please send a screenshot to support@paessler.com

Created on Nov 1, 2012 3:08:30 PM by  Aurelio Lombardi [Paessler Support]

Last change on Nov 1, 2012 4:53:30 PM by  Torsten Lindner [Paessler Support]



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i guess u mean supportpaessler.com?

Created on Nov 1, 2012 3:16:42 PM by  Shara (0) 1



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support@paessler.com was meant

Created on Nov 1, 2012 4:53:51 PM by  Torsten Lindner [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.