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What's the login name and password for the PRTG web interface? How do I change it?



I want to log in to the PRTG web interface, but I have forgotten my login name and password.

What is the default login? Where can I change my credentials?

credentials installation login password prtg server-administrator web-interface

Created on Feb 3, 2010 11:37:27 AM by  Daniel Zobel [Product Manager]

Last change on Apr 6, 2020 10:07:42 AM by  Maike Guba [Paessler Support] (2,404) 2 1

1 Reply

Accepted Answer



This article applies as of PRTG 20

Credentials for the PRTG web interface

In a new installation of PRTG, the default credentials of the PRTG System Administrator user for the login to the PRTG web interface are:

  • Login Name: prtgadmin
  • Password: prtgadmin

You can change the login name and the password for the PRTG System Administrator user account in the PRTG web interface under Setup | Account Settings | My Account.

Or you can change the credentials in the PRTG Administration Tool on the PRTG core server system:

  1. Open the PRTG Administration Tool from the Windows Start menu.
  2. Go to the Administrator tab.
  3. Enter a new Login Name, if required.
  4. Click Generate new password and confirm to automatically create a new password.
  5. Click Save & Close to set the new password.

PRTG Administration Tool
Click to enlarge.

Created on Feb 3, 2010 11:50:39 AM by  Daniel Zobel [Product Manager]

Last change on Apr 6, 2020 10:27:41 AM by  Maike Guba [Paessler Support] (2,404) 2 1

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.