Credentials used need to be valid on both your PRTG server (or probe) AND the target machine.
The sensor first uses these credentials locally to create a security token. Next this token is used targeting the remote machine, that’s why the credentials need to be valid on the remote machine also.
- Being on a domain, using a domain account will be the easiest way to accomplish this, as a domain account is usually valid on every machine in the domain and you don't need to worry about password changes.
- Outside a domain you need to use a username and password that are identical on both probe and target. So make sure that username x with password y is valid on probe and target. When you decide to change the password, keep in mind that this has to be done on every machine that uses the credentials in case.
Username and Password are entered in the Windows Credentials of the parent device.
If not both probe and target are in a domain, leave the domain field empty and use local credentials.
Regards,
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