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Probe randomly stops reporting and detected as new probe requiring authorization

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Hello, I have a remote probe and a sysadmin at the remote site didn't know what it was and uninstalled it. I had already set up the probe so I tried to use the same probe gid and it was working OK but now it is showing up as a new probe and wants me to approve it. It's also put the probe's IP in the deny list saying "old probe." What am I doing wrong?

Thanks

gid installation probe

Created on Nov 28, 2012 5:45:53 PM



3 Replies

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When you delete a Probe in PRTG (in the webinterface) the IP will automatically be added to the "Deny IP"-List in the Probe management page. You need to remove it there again.

Created on Nov 29, 2012 2:51:07 PM by Torsten Lindner [Paessler Support]



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The remote probe was only uninstalled once. Now it shows up as a new probe every time the core service is restarted and the old probe node goes to disconnected status. Is this because I re-used the same GID? I thought I read in the docs that would connect the probe to the same disconnected probe in the web console.

Thanks

Created on Nov 30, 2012 7:23:41 PM



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I'm afraid then please approve the new probe, and move all the child devices/groups from the old to the new probe.

Created on Dec 3, 2012 2:54:20 PM by Torsten Lindner [Paessler Support]




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