What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Why the license tab in the PRTG server administrator don't allow me to enter a license key?

Votes:

0

Your Vote:

Up

Down

Hi,

I had already installer the PRTG monitor, but my license expired. No I had download the last comercial version.

Paessler seller, allow me another trial license, but I can´t enter it in the Prtg Server Administrator. The spaces allowed to write the user and the license appear grey and don't let to write anything.

What can I do?

Thanks. Nicolás Avila.

key license trouble

Created on Dec 5, 2012 1:44:01 PM by  Nicolas Avila (0) 1



2 Replies

Accepted Answer

Votes:

0

Your Vote:

Up

Down

hello,

if the trial installation on the PC is more than 100 days old, the trial period expired permanent, sorry.

Created on Dec 5, 2012 1:52:58 PM by  Aurelio Lombardi [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Thanks.

Created on Dec 5, 2012 1:54:11 PM by  Nicolas Avila (0) 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.