What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

can not add SOAP sensor



hi I am use PRTG vr 12 and add many device by defrant sensor but i can add SOAP sensor because this massage view when i want this

Need .NET 4.0 installed on the computer running the PRTG Probe. note the parent device must be a VMware ESX(i) server or vCenter, version 4.x or Later , or a VMware Workstation

While the installed .net 4 and .net 4.5

even restart that not improve this problem

-net esx-i- soap vmware

Created on Dec 12, 2012 1:37:10 PM

2 Replies

Accepted Answer




are you running PRTG on a single server or do you have remote probes running on a different machine than the core-server?

If you have remote probes .Net 4.0 needs to be installed on the probe from which the VMWare-server is queried (the sensor runs on).

Kind regards

Created on Dec 13, 2012 9:56:28 AM by  Dieter Loskarn [Paessler Support]



please send screenshots of the issue to [email protected] and refer to this thread in the email.
Best regards

Created on Dec 27, 2012 12:31:47 PM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.