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Removing single Alerts

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Hi, actually i am trying, testing PRTG, monitoring IIS, LDAP, SQLDB .. different components from a single application.

During monitoring IIS i've made an iisreset.. so the next entry was over 3 sec and ruined my graph. The Diagram is scaled to show the 3sec entry but i can't see any other entry's anymore, they are just a green line at the bottom..

How can i remove this singe record \ altert ?

Danke und Gruß Daniel Daxberger

record remove single

Created on Dec 19, 2012 8:16:48 AM by Daniel Daxberger (0) ●1



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Hello,

you can try removing single spikes in monitoring values with the Spike Filter in the Channel Settings of a sensor.

best regards.

Created on Dec 19, 2012 12:05:05 PM by Torsten Lindner [Paessler Support]



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The Spike Filter will ignore future peaks, but does not work for peaks, that are still recorded..

Created on Dec 19, 2012 12:55:32 PM by Daniel Daxberger (0) ●1



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This is not correct, it may be necessary to recalculate the graph cache though:

  • Open the PRTG Server Admin-Tool and on the tab Memory Usage check the Recalculate Cache now-Checkbox and confirm this with OK.
  • Wait until the cache is fully recalculated and the historic graphs filled again with data.

Created on Dec 19, 2012 1:28:01 PM by Torsten Lindner [Paessler Support]



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