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gmail mail check "connect get Error connecting with SSL. EOF was observed that violates the protoco



i have mail checks through gmail imap that work almost a 4 months and in last 4 days i start to get this error message, "Error connecting with SSL. EOF was observed that violates the protocol" and to get alerts without no reason for error i want to know. why this problem came? and how to resolve her?

email error gmail

Created on Jan 6, 2013 6:59:58 AM

4 Replies



Are you getting this error in the Enterprise Console? If so, please update to the latest release - this should eliminate the issue.

Created on Jan 7, 2013 10:44:08 AM by  Patrick Hutter [Paessler Support] (7,225) 3 3



I already did last update before 2 days and it not helped to much i steal get this errors. it connect from consule

Created on Jan 7, 2013 11:22:54 AM



Please forward us a screenshot of the error in case (and where it is showing up) to [email protected]. Please refer to this thread to keep the case history together.

Created on Jan 7, 2013 12:17:39 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3



Have you checked that it is not a key length issue? New browser (and MS) security requirements enforce SSL certificates be a minimum 1024-bit key in length.

If you cannot configure/request the server meed this minimum, consider the following workaround for bypassing on the client side: http://support.microsoft.com/kb/2661254

From an admin command prompt, execute: certutil -setreg chain\minRSAPubKeyBitLength 512

Created on Oct 24, 2013 4:39:09 PM

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