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Problem probing VM



One of my VMs is getting the follow error when probing; "PC: Could not log in using the specified credentials. Please make sure they are not only valid for the target system, but for the probe system aswell. (Performance Counter error 0xB0000004)" The other VMs on the machine are working correctly.



probe prtg wmi

Created on Jan 9, 2013 7:01:34 PM

3 Replies




  • it seems that the performance counters cannot be read reliably by the PRTG sensors, please try choosing "WMI Only" for the "Primary Method" in the "WMI Compatibility Options" for the parent group(s) of the devices on which you experience these issues.
  • If this error occurs on systems that are placed in a different domain than the monitoring server, you can try fixing this by adding the monitoring account in this domain to the local users on the monitoring server.

best regards

Created on Jan 10, 2013 2:01:08 PM by  Torsten Lindner [Paessler Support]



I am now getting the follow error "

PC: A required argument is missing or incorrect. (Performance Counter error 0xC0000BBD) "

Created on Jan 10, 2013 2:22:15 PM



What exactly did you change then?

Created on Jan 10, 2013 4:06:00 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.