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PRTG Network Monitor

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iPRTG works fine when connected to a wireless AP inside the network but fails with a "The request timed out" and Error Loading Data [-1001] outside of the network. PRTG is configured for external access by that I mean I can access the PRTG web portal from out side of the network. I spent the $11.99 and it's worthless if I can't get it to work from outside of the netwok. Please advise.

error-messages iprtg outside

Created on Feb 1, 2013 11:58:03 PM

1 Reply




what are the settings in iPRTG to connect to your PRTG Server? Can you maybe send us a screenshot showing them via email to [email protected]?

best regards.

Created on Feb 4, 2013 3:08:39 PM by  Torsten Lindner [Paessler Support]

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