New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


iPRTG

Votes:

0

Your Vote:

Up

Down

iPRTG works fine when connected to a wireless AP inside the network but fails with a "The request timed out" and Error Loading Data [-1001] outside of the network. PRTG is configured for external access by that I mean I can access the PRTG web portal from out side of the network. I spent the $11.99 and it's worthless if I can't get it to work from outside of the netwok. Please advise.

error-messages iprtg outside

Created on Feb 1, 2013 11:58:03 PM by  ULTCW (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

what are the settings in iPRTG to connect to your PRTG Server? Can you maybe send us a screenshot showing them via email to [email protected]?

best regards.

Created on Feb 4, 2013 3:08:39 PM by  Torsten Lindner [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.