New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


My Juniper switches show false 0 zero values. What can I do?

Votes:

0

Your Vote:

Up

Down

I monitor Juniper switches EX3200 and ES4200 with SNMP Traffic sensors. Especially with high traffic PRTG suddenly shows zero ("0") values. This leads to wrong data in the tables and my graphs show incorrect data, too.

What can I do?

compatibility-options juniper prtg snmp traffic values zero

Created on Feb 8, 2013 8:59:55 AM by  Daniel Zobel [Paessler Support]

Last change on Feb 8, 2013 9:17:37 AM by  Daniel Zobel [Paessler Support]



1 Reply

Accepted Answer

Votes:

0

Your Vote:

Up

Down

This article applies to PRTG Network Monitor 12 or later

SNMP Compatibility Options

Unfortunately, we have no influence on the devices' behavior. However, we built some compatibility options into PRTG which helps to prevent false data.

Please go to the settings of the device where your SNMP traffic sensors are created on, or to the settings of the parent group. There, locate the SNMP Compatibility Options.

In the Overflow Values setting, try ignoring overflow values. Also, activate 64-bit counters (you will have to add your sensors anew in order for this setting to take effect).

Created on Feb 8, 2013 9:17:01 AM by  Daniel Zobel [Paessler Support]

Last change on Feb 8, 2013 9:29:48 AM by  Gerald Schoch [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.