I am in the process of migrating prtg netmonitor and probe to a new machine. The final step of moving the probe states that I need to copy the GID from the old probe into the new probe.
When i try to stop the probe service on the new machine in probe administrator it says access denied, but I can stop it when i go to network services.
I copy the gid into the section required, then when i click ok it asks to start the service again but the prtg probe adminstrator cannot start service access denied message appears.
I can of course start the service from the network services but i loose the gid I have just entered. I am on the domain as an administrator, i have checked in prtg and I am down as an administrator there as well.
any idea what i am doing wrong?