Maybe I'm not understanding the situation...I'll admit there are far too many unknowns and it's late (I'm really tired). :0)
Is this a large environment? Are there multiple interconnects/routes between each network segment? Or maybe you have multiple VLANs with multiple ways of notification/communication?
I'm only asking this because if it's a vanilla setup/configuration, I don't see how you could accomplish this goal.
For example:
a) Switch01 (1st floor)
b) Switch02 (2nd floor)
c) SW01 is connected to SW02 via ethernet/fiber
d) PRTG is running on a system connected to SW01
e) PRTG checks the sensor associated with the interconnected ports on SW01 and SW02
Situation:
1) Near side interface drops offline
2) PRTG scans the near side interface at its scheduled interval and identifies the error
3) Because the near side interface (and it's now down) connects to the far side, PRTG is unable to successfully check the far side
Comment/Question:
1) Without being able to check the far side interface, PRTG will automatically assume the far side is down as well unless you have established a dependency.
2) If you have PRTG running on systems at both ends, how might one or the other send out a notification if the interconnect is down on one end, the other or both?
3) Why does it only matter that both interfaces are down? Just curious...
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