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File Content Sensor not finding text in log



When I use the File Content Sensor from PRTG, asking it to search a local file for any search string, it always returns 0 matches and not found.

If I go to command prompt on the probe, navigate to the Sensor System folder and run the LogFileReader with required switches, it finds matches and output everytime.

Why is this? I am not specifying a user when I manually run it, so I assume it is running as my user.

content file file-content-sensor sensor

Created on Feb 28, 2013 6:35:19 PM

4 Replies




it's probably the difference of accounts here, if the Probe Service is still running under LOCAL SYSTEM-Account.

best regards.

Created on Mar 1, 2013 1:51:35 PM by  Torsten Lindner [Paessler Support]



Correct it is running under local system account. I've even moved the log file to the local system the Probe is running on and it still doesn't return known matches.

I don't see anyway to run the File Content Sensor under different credentials as is. I know that running the EXE the sensor uses I can define different creds there.

Created on Mar 1, 2013 1:54:35 PM



Then please try running the Probe Service under your account instead of the Local System.

Created on Mar 1, 2013 5:59:41 PM by  Torsten Lindner [Paessler Support]



Check the encoding of the file you will monitor.PRTG will get the wrong result if it does not support the file encoding.I tested the UTF-8 is ok.And the best way is that check the encoding of an existing file with right monitor result.

Created on Sep 14, 2017 1:38:45 AM

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