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Core Probe disconnected

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We had to change the IP address of our PRTG Server now the Server shows the core probe and all associates groups as being disconnected. We already tried the MAC lookup fix in the registy and rebooted the server.

core disconnected probe

Created on Mar 11, 2013 1:20:52 PM



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Did you reboot the system after changing the IP address so all services use the new IP?

Did you check the connection settings of the local probe (in the probe admin tool of your PRTG server), do they show the correct data.

If both tips don't help please contact Paessler support and send us your probe and core logs.

Created on Mar 11, 2013 2:55:57 PM by Dirk Paessler [Founder Paessler AG] (11,025) ●3 ●6




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.