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Getting an error when trying to send link by email

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When viewing a sensor data page and clicking on the send link button I get an error:

can not start outlook. Script error. unknown command.

I have the outlook 2010 client installed and configured and I can send and recieve emails fine.

This feature could be very useful to me so I would like to get it working.

email outlooknt send-link

Created on Mar 11, 2013 4:02:13 PM by  dstorm4715 (0) 1



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Hello,

thank you very much for your KB-Post. May I ask which exact version of PRTG you are using? Also in which browser are you clicking on the "Send Link"-Button?

best regards.

Created on Mar 11, 2013 6:39:28 PM by  Torsten Lindner [Paessler Support]



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I am using IE 9 and the PRTG version is 13.1.2.1447 Also the alert notification emails are working fine.

Created on Mar 11, 2013 7:14:59 PM by  dstorm4715 (0) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.