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how can I change sensor's seetings

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hi, my sensor displays the value 214,748,365 when it is down. how can I set it to display "0" when it is down?

prtg snmp

Created on Mar 27, 2013 1:28:54 PM

Last change on May 8, 2013 11:13:45 AM by Daniel Zobel [Product Manager]



10 Replies

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Hello,

thank you very much for your KB-Post. What sensor type are you referring to? Can you please upload some screenshots showing the issue?

best regards.

Created on Mar 27, 2013 2:11:06 PM by Torsten Lindner [Paessler Support]



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I'm reffering to remote temperature sensors, humidity on LIEBERT EMERSON.

Created on Apr 9, 2013 5:09:27 AM



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What exact sensor types are these? What are the settings of the sensors? Can you please upload some screenshots showing the issue?

Created on Apr 9, 2013 9:04:51 AM by Torsten Lindner [Paessler Support]



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for example : http://s24.postimg.org/s9e4h8ft1/sensor.png http://s4.postimg.org/8zpt7ohcd/supply.png

Created on May 2, 2013 7:21:28 AM



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http://s24.postimg.org/s9e4h8ft1/sensor.png http://s4.postimg.org/8zpt7ohcd/supply.png these can be any type of sensor, remote or not!!!

Created on May 2, 2013 7:25:28 AM



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Since this is a custom sensor that is pulling data from a specific OID, there is no way to have the sensor report a 0 when it goes into an error state.

You can set upper and lower limits for this channel to trigger different states but it will not display a 0 unless that is the value given by the OID.

Created on May 2, 2013 12:24:24 PM by Greg Campion [Paessler Support]



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Hi, How could I set the sensor to indicate the real value with the decimal after comma?

Created on Jul 1, 2013 1:24:33 PM



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This is possible by configuring the Channel Settings on the sensor accordingly.

Created on Jul 1, 2013 4:55:57 PM by Torsten Lindner [Paessler Support]



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I already did that, and it's ok on the graph ! I need the same thing in the average table or here http://s10.postimg.org/6fbsu77w9/temp.png maybe I should change somehow the multiplication or division?

Created on Jul 2, 2013 5:32:52 AM



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This is actually set with the Channel Settings: http://abload.de/img/prtgnetworkmonitortls6psxk.png http://abload.de/img/angelogroup.htmid0taboxs3x.png

Created on Jul 2, 2013 12:13:24 PM by Torsten Lindner [Paessler Support]




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