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IMAP Roundtrip Error - Connection refused.




We currently are using the IMAP Roundtrip test sensor using a schedule to test twice a day. Every time it runs according to schedule we see the following error:

Connecting to IMAP Server: Socket Error # 10061 Connection refused.

However, if we login and test the monitor ourselves it runs just fine with no error.

We are also running two instances of PRTG, and on our PRTG1 server this works flawlessly with the schedule, however, on PRTG2, we are seeing this error unless we test it manually.

Please let me know what additional information you need or what we can do to resolve this.

We are running PRTG Version


imap roundtrip socket-error

Created on Apr 10, 2013 6:47:06 PM

1 Reply




thank you very much for your KB - Post. What exactly do you mean by 'test it manually'? Can you maybe also upload some screenshots (or send them in via email to [email protected]) so that we can see more details about the issue? Which part fails, sending the mail via SMTP or receiving via IMAP?

best regards.

Created on Apr 11, 2013 1:18:41 PM by  Torsten Lindner [Paessler Support]

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