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PRTG - privileges of users

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Dear support,

Which privileges are necessary for the WMI sensor (Windows) works fine?

Thanks and regards,

Natasha Cunha.

prtg13 users wmi

Created on Apr 16, 2013 10:03:50 PM by  Daniel Luiz L Silva (0) 1



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Hi,
please see the Basic Requirements section in this article.
Best regards

Created on Apr 17, 2013 6:12:26 AM by  Konstantin Wolff [Paessler Support]



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Hi Konstantin,

This article said "Domain Admin", but it is very dificult to negotiate with customer, because it is a powerfull user. There is another way to create that user? Maybe know exactly what that user needs?

Thanks and regards,

Natasha Cunha.

Created on Apr 17, 2013 1:57:18 PM by  Daniel Luiz L Silva (0) 1



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Hi Natasha,
basically the user used for monitoring has to have permissions to access WMI counters to read them. You might try going through the WMI permission setup but we strongly recommend not doing this as there is the possibility to mess up the whole WMI subsystem with that.
Best regards

Created on Apr 17, 2013 6:33:01 PM by  Konstantin Wolff [Paessler Support]



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