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On some "2 days" Graphs i see no graphics

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In Enterprise Console on some "2 days" Graphs i see no graphics. In Web browser i see warning:"Scan interval is longer than averages. Data is displayed with dots."

2-days graphs prtg

Created on Apr 30, 2013 1:32:32 PM



9 Replies

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Hello,

the 2 day graph is using 5min averages. What is your scanning interval for the sensor?

And what kind of sensor is it? What are you monitoring?

Created on May 1, 2013 5:59:05 AM by Aurelio Lombardi [Paessler Support]

Last change on May 1, 2013 5:59:41 AM by Aurelio Lombardi [Paessler Support]



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>>What is your scanning interval for the sensor? Default (10 minutes)

>>And what kind of sensor is it? What are you monitoring? "Disk Free" "Memory" "Pagefile Usage" "WMI Uptime"

Created on May 13, 2013 12:13:04 PM



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any comments or bugfixes?

Created on May 23, 2013 12:56:48 PM



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Hello,

on the PRTG Server please open the PRTG Server Administrator Tool,

go to the Memory Usage tab and select to recalculate cached data.

This can take a while, depending on the amount of data and sensors.

Created on May 24, 2013 10:53:06 AM by Aurelio Lombardi [Paessler Support]



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>>go to the Memory Usage tab and select to recalculate cached data.

it did not help

Created on May 24, 2013 6:28:25 PM



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hello,

did you already try the EC on a different PC? Do you have the same issue there?

Created on May 26, 2013 10:40:36 AM by Aurelio Lombardi [Paessler Support]



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I tried the EC on the server and my PC. There is the same issue.

Created on May 27, 2013 8:05:03 AM



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Hello,

can your PRTG web interface be accessed from outside, so that we can take a look at this ourself?

If so, please send the URL and login credentials to

[email protected]

Created on May 27, 2013 8:10:23 AM by Aurelio Lombardi [Paessler Support]



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0

If it can not be accessed from outside,

please send some screenshots of a graph that shows no data.

Send a screenshot from the EC and the web interface of the same graph.

Created on May 27, 2013 8:11:57 AM by Aurelio Lombardi [Paessler Support]




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