In Enterprise Console on some "2 days" Graphs i see no graphics. In Web browser i see warning:"Scan interval is longer than averages. Data is displayed with dots."
On some "2 days" Graphs i see no graphics
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9 Replies
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Hello,
the 2 day graph is using 5min averages. What is your scanning interval for the sensor?
And what kind of sensor is it? What are you monitoring?
Created on May 1, 2013 5:59:05 AM by
Last change on May 1, 2013 5:59:41 AM by
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Hello,
on the PRTG Server please open the PRTG Server Administrator Tool,
go to the Memory Usage tab and select to recalculate cached data.
This can take a while, depending on the amount of data and sensors.
Created on May 24, 2013 10:53:06 AM by
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hello,
did you already try the EC on a different PC? Do you have the same issue there?
Created on May 26, 2013 10:40:36 AM by
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Hello,
can your PRTG web interface be accessed from outside, so that we can take a look at this ourself?
If so, please send the URL and login credentials to
Created on May 27, 2013 8:10:23 AM by
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If it can not be accessed from outside,
please send some screenshots of a graph that shows no data.
Send a screenshot from the EC and the web interface of the same graph.
Created on May 27, 2013 8:11:57 AM by
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