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Unable to Send Notifications to a Group



For some reason a sub group is not showing up under the notification drop down menu. It's instead showing a group that doesn't even exist.

All user groups - http://howies.com/tmp/User%20Groups.bmp

Notification Group List - http://howies.com/tmp/Notification%20Group.bmp

groups notifications prtg user-groups

Created on May 28, 2010 8:08:04 PM

Last change on May 31, 2010 7:32:22 AM by  Daniel Zobel [Product Manager]

2 Replies

Accepted Answer



Dear Joe,

in PRTG, there are groups for user accounts and there are notifications. These are independent from each other.

  • User groups define access rights to the interface—you can create new user groups and define members there. To access the user groups, in PRTG web interface, select Setup | User Groups from the main menu.
  • Notifications define a notification to an email account, a mobile phone, etc. They can be triggered in a sensor's notification trigger settings. To change a notification (and to define a new one), in PRTG web interface, select Setup | Notifications from the main menu.

So, please create a new notification and select it in your sensor's notification trigger settings.

See Also

User manual section Notifications.

Created on May 31, 2010 7:47:24 AM by  Daniel Zobel [Product Manager]

Last change on Jun 2, 2010 7:33:31 AM by  Daniel Zobel [Product Manager]



Thanks, not sure how I missed that.

Created on Jun 5, 2010 10:56:51 AM

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