I've insatalled the WMI Exchange Server sensor on my Exchange 2010 server and I see data in most of the performance counters as expected, but my MSExchangeIS: Active User Count remains at zero.
Why does my MSExchangeIS: Active User Count show zero?
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Accepted Answer
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Hi Justin,
unfortunately the requested counter does not contain a value anymore. It is frozen to 0. Please use a WMI-Custom Sensor until we have fixed the sensor to retrieve another counter.
Please refer to How do I create a WMI Custom Sensor? (Topic 2743) in our knowledge-base for examples creating the sensor.
The query to be placed in the wql-file is
SELECT ActiveUserCount FROM Win32_PerfRawData_MSExchangeRPCclientaccess_MSExchangeRPCclientaccess
Kind Regards
Created on May 16, 2013 3:54:11 PM by
Last change on May 16, 2013 3:54:30 PM by
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Hi,
since the current stable (13.2.3.2284/2285) you get some additional sensors offered during creation of the exchange-sensors that will cover the new values.
The affected WMI-Classes are:
- from 'MS Exchange RPC Client Access'
- Active User Count
- User Count
- Connection Count
- Active User Count
- from 'MS Exchange OWA'
- Current Unique Users
- Average Response Time
- Current Unique Users
Kind regards
Created on Jun 27, 2013 3:40:22 PM by
Last change on Jun 27, 2013 3:57:14 PM by
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