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PRTG Network Monitor Enterprise Console V13.2.3.2014 and Windows 7 Ultimate installation



Hi there, Recently I have installed PRTG and encountered 2 issues namely:- 1. PRTG Nework Monitor - Enterprise Console section. Error Message: prtgadmin server status is: Not connected [connection refused]

2.PRTG Network Monitor cannot open the url from Chrome. Error message: Oops! Google Chrome could not connect to

Hope to hear a favourable reply

connection installation prtg13

Created on May 17, 2013 12:18:45 AM

1 Reply



Are you experiencing these issues while trying to access the site and the EC from the server that PRTG is installed on or another computer?

If you are trying to access it on the computer that PRTG is installed on, please check your port settings and your web server configuration in Server Administrator.

If you are trying to access it from another computer, please check the web server settings in Server Administrator to make sure that the PRTG server is not set to Localhost only and will allow connections on it's IP address.

Created on May 17, 2013 7:38:25 AM by  Greg Campion [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.