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our PRTG windows server crashed, now giving DB server

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15/05/2013 7:02:06 p.m. Database Server Error: The database disk image is malformed

cant find anything on forums about this..

database database-error prtg

Created on May 19, 2013 9:55:41 PM by  djgnz (0) 1



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Hello,

Could you please forward us your system log files for analysis? You can find the same under

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System)

Vista/2008: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)

Please send the Logs(System) folder as a zip file if possible.

If you have changed the location of the data folder in the past or if you can not find current log files in the above location, please check your data path in the PRTG Server Administrator Tool on the PRTG server.

Please send them to [email protected]

make some reference to this KB article.

Created on May 20, 2013 5:13:57 AM by  Aurelio Lombardi [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.